Mockly

Your Data, Your Control

How Mockly collects, uses, and protects your information when you practice interviews, upload resumes, and receive AI-powered feedback.

1. Introduction

This Privacy Policy explains how Mockly ("Mockly," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use our websites, applications, and services (collectively, the "Services").
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.

Account Data: Name, email, authentication identifiers, and profile preferences.
Usage Data: Device/browser details, IP address, pages viewed, interactions, and diagnostics.
Content You Provide: Resumes, job descriptions, interview recordings/transcripts, notes, and feedback.
Billing Data: Payment references and transaction metadata handled via our payment processors (we do not store full card numbers).
Support Data: Messages or attachments you submit to support.

Provide and improve the Services, including interview practice, scoring, and recommendations.
Personalize content, voices, prompts, and learning paths.
Secure the platform, prevent fraud/abuse, and monitor reliability.
Communicate with you about updates, security alerts, and support.
Comply with legal obligations and enforce our terms.

Interview audio, transcripts, and prompts may be processed by AI models to generate questions, feedback, and summaries.
We apply data minimization; only relevant subsets of data are sent to the model services used for the requested feature.
We do not sell your interview data. Model providers may process data as our sub-processors under contractual safeguards.

We use cookies/local storage for authentication, session continuity, preferences, and limited analytics.
You can manage cookies in your browser settings; disabling some may impact functionality.

Service Providers: Hosting, analytics, communications, and payment processors under appropriate agreements.
Legal/Compliance: To comply with law, respond to lawful requests, or protect rights, safety, and security.
Business Changes: In a merger, acquisition, or asset transfer, data may be transferred with notice where required.

We retain personal data only as long as needed for the purposes described or as required by law.
Interview artifacts (audio, transcripts) and resumes may be deleted upon user request where feasible, subject to backups and legal obligations.

Access/Update: You may access or update certain profile information in your account.
Delete: You may request deletion of your account and certain data, subject to legal/operational constraints.
Opt-Out: You can opt out of non-essential communications via provided controls.

We use technical and organizational measures (encryption in transit, access controls, monitoring) to protect data.
No method is 100% secure; please use strong credentials and report suspicious activity promptly.

The Services are not directed to children under 16. Do not use the Services if you are under this age.

Data may be processed in countries different from your residence. We apply safeguards consistent with applicable law for such transfers.

We may update this Privacy Policy to reflect changes in practices or legal requirements. Material changes will be communicated via the Services or email where appropriate.

For privacy questions or requests, contact privacy@mockly.example (mock address) or submit a request via in-app support.